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Best Practices Question


Setting up Android tablets in a loaner pool with no owner

07/13/2018 605 views
I was recently tasked with using KACE Cloud to set up a loaner pool with our android and ios devices. I am currently working on the android side of things as was looking for some help. I was hoping to be in a situation where I could set up a way that the device could easily be restored back to our configuration each time its loaned out to someone. I am very new to the software so its very possible I am just missing something.

Is anyone doing this and is there something I am missing?
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For Android devices, KCMDM currently only supports the BYOD scenario, so you would ultimately need to re-enroll the device.  Here's what I'd suggest:

1) In the MDM console, configure your passcode policies and other configuration settings (Apps, Wi-Fi, etc.) for automatic deployment on enrollment (look for the lightning bolt checkbox under the items in the Libraries section).

2) When the device is turned in, factory reset (or unenroll) and re-enroll the device.  This will cause the policies, apps and other configuration items to be pushed to the device automatically.

BYOD requires an owner account, so you could create a loaner user account in KCMDM and use that when re-enrolling the device.  This would also give you an easy way to find the devices in the system.

Hope this helps!
Answered 07/16/2018 by: rodney.willis
Senior White Belt

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