Systems Management Question

SAVE vs Apply Changes difference

07/17/2017 1063 views


Whats the difference between Save and Apply changes button in KACE service desk?

whats the OWNER only check box do?
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All Answers

Apply changes will save the ticket record but keep the ticket record on the screen whereas Save will save the ticket and exit back to a ticket listing screen.

Owners Only will hide the entered text from anyone that is not a ticket owner for that queue
Answered 07/17/2017 by: Hobbsy
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