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Satisfaction Survey in Kace

I am trying to determine what the difference is between not required and required in the sat_survey fieldZ


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Answers (1)

Posted by: Hobbsy 3 months ago
Red Belt
0

Basically if you choose to display the survey field it will show at the top of every closed ticket. If you mark that as required, should you go into a closed ticket the survey will need to be completed before you can save the ticket.

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