Rolling back a package install
I am currently trying to create a script that will update the symantec antivirus client from 10.1.6.6000 to 10.1.7.7000.
The script needs to include the ability to rollback to 10.1.6.6000 should the 10.1.7.7000 installation fail.
I was trying to use system restore to rollback, however, when I run the system restore on my restore point, it gives me this message:
A restoration to "SAV5/29/2008 9:34:08 AM" restore point failed. No changes have been made to the system.
Two questions:
1. Any ideas as to why the system restore is not succeeding?
2. Is there a better way of rolling back the version I am not thinking of?
Thanks for any help you can give!
The script needs to include the ability to rollback to 10.1.6.6000 should the 10.1.7.7000 installation fail.
I was trying to use system restore to rollback, however, when I run the system restore on my restore point, it gives me this message:
A restoration to "SAV5/29/2008 9:34:08 AM" restore point failed. No changes have been made to the system.
Two questions:
1. Any ideas as to why the system restore is not succeeding?
2. Is there a better way of rolling back the version I am not thinking of?
Thanks for any help you can give!
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Answers (4)
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Posted by:
anonymous_9363
15 years ago
Why on earth would you need a script? AFAIK, Symantec AV is supplied in MSI form (or, at least, the set-up stub extracts and executes an MSI) and as such rollback is built-in.
Posted by:
jmcfadyen
15 years ago
additional to that I would be relatively surprised if this wasn't default behaviour. Symantec do seem to be relatively well across Windows Installer.
Posted by:
Lies0034
15 years ago
Thanks for your replies, the reason I am trying to do this and not just relying on the MSI is that I want to roll back further than what I think the MSI will do, I would like to rollback to the previous version of Symantec.
Example:
10.1.6.6000 is installed > begin 10.1.7.7000 install (which removes 10.1.6.6000) >10.1.7.7000 install somehow fails > rollback to 10.1.6.6000
Maybe this is a pipe dream, but if you have any thoughts I would be appreciative.
Example:
10.1.6.6000 is installed > begin 10.1.7.7000 install (which removes 10.1.6.6000) >10.1.7.7000 install somehow fails > rollback to 10.1.6.6000
Maybe this is a pipe dream, but if you have any thoughts I would be appreciative.
Posted by:
jmcfadyen
15 years ago
ahh ok I get whats going on now.
well have a look at FindRelatedProducts and RemoveExistingProducts actions. These are used during the upgrade actions.
You can have two scenarios
Uninstall completely old version then install new version
or
Partially uninstall old version, partially install new version.
The differences are found by moving the RemoveExistingProducts action closer or further aware from the FindRelatedProducts actions.
In your case I would try full uninstall then install. by default I think Symantec apps do the opposite. For some reason seems like your failing install due to incorrectly uninstalled previous versions.
On fail of new version you cannot rollback to older version in upgrade scenario (as far as I am aware)
well have a look at FindRelatedProducts and RemoveExistingProducts actions. These are used during the upgrade actions.
You can have two scenarios
Uninstall completely old version then install new version
or
Partially uninstall old version, partially install new version.
The differences are found by moving the RemoveExistingProducts action closer or further aware from the FindRelatedProducts actions.
In your case I would try full uninstall then install. by default I think Symantec apps do the opposite. For some reason seems like your failing install due to incorrectly uninstalled previous versions.
On fail of new version you cannot rollback to older version in upgrade scenario (as far as I am aware)
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