Systems Management Question

Patches are not downloading

02/07/2019 1289 views

I am confused about the patch management on my k1000... Under Catalog is shows downloaded: and todays date then under that shows "last download attempt" with a date of 12/20/2018.  Signatures Status shows "failed" and patch file status shows "updated"  I feel like the K1000  has not been downloading and updating client machines.  What can I do to test this?  I tried run now and nothing seems to happen.  I also restarted everything and still won't work.

0 Comments   [ + ] Show comments


All Answers


Did your license expire on 12/20/18, that would stop downloads. Go to system and check that.

If not check your settings

Answered 02/07/2019 by: SMal.tmcc
Red Belt

  • No license is fine and settings look ok. I also notices we aren't receiving the latest news, etc... on the home screen either. This was working until I did the last update.
    • Prior to opening a ticket:

      Check and make sure the kbox settings in the company firewall are correct.


      Check settings on the kbox under system - control panel - network settings and look at the proxy setting, also look at ACL details and check those.
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ