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Systems Management Question


Office 2016 Patching Closes Applications

02/25/2017 903 views
Hello

When patching Office 2016 through Kace 1000 Version 7, latest version, any office application closes itself without prompting users to save their applications.  So when applications like word, excel etc... open again it says the shutdown was unexpected and to recover documents.

With Office 2013 this does not occur.  With WSUS this does not occur.

Has anyone else experienced this?  We haven't started deploying Office 2016 to our users yet we're only testing with a small team and every user testing it has this problem.
4 Comments   [ + ] Show comments

Comments

  • Win or Mac or both?
  • Windows
  • Seeing the same thing in our org as well. Not acceptable, KACE.
  • We just updated to 7.1, hoping the update corrects this issue.

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