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Hi,

I have an Office 2007 deployment using the OCT and Config.xml which is all good except for the ARPCONTACT entry which isn't appearing in ARP.

My Config.xml:

<Configuration Product="ProPlus">

<Display Level="none" CompletionNotice="no" SuppressModal="yes" AcceptEula="yes" />

<Setting Id="SETUP_REBOOT" Value="NEVER" />

<ARP ARPCONTACT="Some Company"

ARPHELPTELEPHONE="123456789"

ARPNOMODIFY="Yes" />

</Configuration>

The no modify and help tel etc. work as expected it's just the contact which is missing. Am I missing something really obvious here? The install is run as setup.exe /config <path>\config.xml with an MSP in the Updates folder.
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Looks fine to me:
http://technet.microsoft.com/en-us/library/cc179195.aspx#ElementARP

Have you logged the install to see if something else is changing the value
Answered 08/16/2010 by: timmsie
Fourth Degree Brown Belt

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Mike,

this could be completely along the wrong path, but have you tried replacing

<ARP ARPCONTACT="Some Company"

ARPHELPTELEPHONE="123456789"

ARPNOMODIFY="Yes" />

with

<ARP

ARPCONTACT="Some Company"

ARPHELPTELEPHONE="123456789"

ARPNOMODIFY="Yes"

/>

long shot but maybe the span support for the tags isn't all that [:)]

PJ
Answered 08/16/2010 by: pjgeutjens
Red Belt

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I would venture that it is simply good practise to close any tag, be it HTML, XML or whatever.
Answered 08/16/2010 by: VBScab
Red Belt

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OK the logs showed the ARPCONTACT being parsed along with everything else. I tried a few different ways of formatting the file to no avail. I have now used the .msp to add the entry to the registry from there. It's not ideal but works.
Answered 08/16/2010 by: tmpamlrs
Senior Yellow Belt

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ahh the wonder of Microsoft......
Answered 08/16/2010 by: timmsie
Fourth Degree Brown Belt

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