After several weeks of trying to get a silent install of Office 2003 and am having another problem.

Here’s my previous post:

I have a group policy silent install of Office XP applied to one OU in active directory. I have been trying to test out a group policy installation of Office 2003 to upgrade the previous versions. I cannot simply upgrade all of the clients without testing them as I have 50+ users.

From the above OU I have created an silent installation using MST file to silent install Office 2003 over the top of the XP installation. On install of 2003 the installation removes Office XP. A bit of strange one here as the Office XP icons still appear on the start menu. When first run the various 2003 application install ok and work for a bit.

The problem occurs when somehow of the Office XP applications seem to install again. When outlook 2003 is then run it throws up and error and refuses to start. After a bit of searching on the net I managed to find out that Outlook 2003 and Outlook XP are not compatible with each other and don’t like running on the same machine.

The only was to fix this problem is to uninstall both versions of the software, reboot then run the office 2003 applications from the start menu. This cures the problem but every now and again the Office XP install reinstalls a bit. I cannot remove the Office XP installation as everyone in the office is using it in above OU. If I remove it it will uninstall it of every machine in the office. At the moment I dont have a guarantee that the if I remove Office XP and replace it with Office 2003 that it will work seamlessly.

Anyone any ideas to stop me having to continuously uninstall and reinstall. The plan was to move the users one by one into the subfolder to ensure that the upgrade went through without a hitch.

Any one any tips or similar experiences?

Thanks, much appreciated

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So if I understand right you just want to update Office XP to 2003? This is no problem. I have updated handfuls of office version even with mixes and matches like outlook 98 + office XP. I have never had a problem going up in versions. If you try to install XP over 2003 that is a different story.

To accomplish this without intermediary reboots just use the Office Resource Kit for 2003 and use the custom install wizzard to make a transform file. In the ORK be sure to uninstall previous versions. If you set that up it will remove the old components first.

Then it is simply msiexec.exe /I "\\server\office2003\PRO11.MSI" TRANSFORMS="\\server\office2003\MYCUSTOM.mst" /qb!

Study step 6 of 24 in the Office 2003 ORK !
Answered 11/27/2006 by: schieb
Purple Belt

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Ive used the office resource kit to create a transform file that removed the old version and installed the new version silently. This works ok but the problem is that initially the old XP office installation disappears from the start menu but after a reboot the office XP icons appear on the menu. For some reason after a while the XP office installation tries to install and then outlook 2003 grinds to a halt and wont start properly until i remove office xp, office 2003 and then reboot and reinstall office 2003 through group policy.

The only thing i can thing of is that i have called the shortcuts word 2003 and outlook 2003 and the old ones are just outlook and word. Will it improve the situation if i rename 'outlook 2003' to 'outlook' etc so that it replaces the old icons?

Answered 11/28/2006 by: fox1977
Senior Yellow Belt

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I don't know how you got that to happen. Did you use a script to deploy some XP icons or something? I am guessing they are being treated as advertised entry points to office XP so then it re-installs. I don't use icons in our installs for office. I let the user make their own.
Answered 11/30/2006 by: schieb
Purple Belt

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