What I am trying to do is... have a website that my customers can go to, me give them a connection code or something and when they click connect, or whatever button I choose, it auto installs Team Viewer so I can remote in to their machine and fix it.

I am in a location where there is not very good parking and I want to be able to offer a remote service and not have to walk them threw the Team Viewer install process... just have them click a button to automate it all.

Does that make any sense?! lol sorry I am a n00b to coding (but not to tech world)

Please help!!!

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Answered 12/08/2010 by: Rheuvel
Brown Belt

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A couple of issues that come to mind:

1) do the users have admin rights? Since if they don't they won't be able to execute the installer unless you find some way to run it under LocalSystem or another account with the necessary rights

2) Executing downloaded content might be a problem. I don't think the browsers, AV software or Windows itself for that matter will allow downloaded content to be run without at least some fuss..

3) the installer itself shouldn't be too big a problem. Create a transform on the Team Viewer MSI (KB says it's an MSI) that contains all specific setting for the installation and do a silent install using the /qn or /qb command line parameters.

Hope this helps,

Answered 12/08/2010 by: pjgeutjens
Red Belt

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Thank you both very much!
Answered 12/08/2010 by: ben503j
Yellow Belt

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