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Microsoft Expression Web 2 : Uninstall issue

Dear friends,

I need a help regarding Microsoft Expression Web 2 application:

I tried everything but I didn't get success in silent uninstallation. It gets silently uninstalled but the issue is that it force reboot.

When application is uninstalled from add-remove program it prompts user that a reboot is required while it doesn't during silent uninstallation.

Further to it - It also forces a reboot when I try to do uninstall in a way other than add-remove program.

I run a command msiexec /x [ProductCode] --> this also forces reboot.[:(]

So, my question is that when application is removed via add-remove program does it go through with some other command than mentioned in uninstall string key of registry.

Also advise if application can be uninstalled attended in a way that it doesn't force a reboot

packaging experts please provide your valuable comments. thanks in advance...[8|]

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Answers (9)

Posted by: AngelD 15 years ago
Red Belt
0
Isn't "Microsoft Expression Web" a IE activex component?
If so make sure IE isn't started during uninstall as it will require a reboot in that case.

Check the PendingFileRenameOperation after the uninstall has finished and prior to the reboot.
Posted by: djain3 15 years ago
Second Degree Blue Belt
0
PendingFileRenameOperation

no this is not an IE activex component. This is a microsoft tool, which is a replacment of original Microsoft Front page application.

what is "PendingFileRenameOperation"?
Posted by: anonymous_9363 15 years ago
Red Belt
0
what is "PendingFileRenameOperation"? Oh please...Google it!

Also, with any issue like this, use a verbose log to determine what is triggering the operation, in this case, the reboot. And no, I'm not going to spoon-feed you with instructions on how to get a log. Either search here at AppDeploy or at...er...hang on...oh, wait...the name will come to me in just a second... :)
Posted by: djain3 15 years ago
Second Degree Blue Belt
0
I know how to create verbose log...ok, i will create and check it..

futher to it ..do you have any idea...what command add-remove program runs...i mean to ask is it different from command mentioned in uninstallstring of registry...?
Posted by: djain3 15 years ago
Second Degree Blue Belt
0
I created log file. It didn't show anything about reboot...

how can I attach log file for your kind review?

pls let me know
Posted by: AngelD 15 years ago
Red Belt
0
You could post it here but make sure to put it between CODE tags.
Posted by: shweta_kar 15 years ago
Blue Belt
0
Hi,

Try adding all the below properties and check
REBOOT=ReallySupress
MSIRESTARTMANAGERCONTROL=Disable
SETUP_REBOOT=NEVER
else you need to debug using log as suggested by VBScab
Posted by: shweta_kar 15 years ago
Blue Belt
0
Have you tried using REBOOT=ReallySupress property if yes then check if there are any Custom Action which are trigeering the reboot supress them.

Comments:
  • I m repackaing, Microsoft Expression v4, I don't have any config.xml file in the Source MEdia nor in any cab file, can u please let me know, how to install the application silently - ankita_g29 10 years ago
Posted by: djain3 15 years ago
Second Degree Blue Belt
0
Hi Shweta,

Yes, I have tried REBOOT=ReallySuppress also I have tried SETUP_REBOOT=Never... Nothing worked :(

I tried to make some modification in vendor msi but that also casued problem... this fail to launch....

any other idea...please let me know
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