Systems Management Question

Managed Installations being deleted

09/21/2015 1089 views
When I log in to the K1 my Managed Installations are not being displayed. Two weeks ago we went from Organizations to no-Organizations and I was told to save those off because they would not be ported over. I did that and after we re-configured to a single Org I put the MIs back in there. ThenĀ  a day later we noticed they were all deleted. We re-added them a 2nd time and now this morning they are all gone again.

I can't think of a setting anywhere that refreshes the MIs and cleans them out. Is there something in that license key that re-configures the appliance over and over again? Is there a way to recover just the MIs from a backup?

Thanks for the help.
0 Comments   [ + ] Show comments


All Answers

Check under Settings > History what the box reports.
If you need help to determine what happened, or no results can be found, you should open a Support Ticket.
Answered 09/22/2015 by: Nico_K
Red Belt

  • Thanks. Tried that. Found out my Support license has expired. We're working on getting that re-instated.
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ