KACE Product Support Question

Managed install, works but does not create shortcuts

09/01/2011 3810 views
I have set up a managed install for Autodesk Design Review 2012.
The software requires Microsoft Visual C++ 2005,2008,2010 + .NET4.
I have created a .bat file that installs theese together with Autodesk design review2012.
My bat file works like a charm when im trying it localy, but when I deploy it using K1000 to my computers,
Everything work, BUT.... there is not created any shortcut on desktop or on startmenu. this is supposed to be done in the installation.
I have also tried with ADSK_DESKTOPSHORTCUT_1=1, but that made no difference ?
Also, after deploying the software to my machines they still show as Not Installed in the Managed Install.

Anyone got som tips for me ?

here is my bat file content if that helps.
2005vcredist_x86.exe /q
2008vcredist_x86.exe /q:a /c:"vcredist_x86.exe /q"
2010vcredist_x86.exe /q
dotNetFx40_Full_setup.exe /q /norestart
msiexec.exe /q /i SetupDesignReview2012.msi ADSK_DESKTOPSHORTCUT_1=1
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All Answers


I found that some packages install as the user logged on and when installing it via the agent it isntalls as the system user, try to add this to the end of the msi install line:


That should fix the shortcut issue in most cases =)
Answered 09/07/2011 by: rmeyer
Second Degree Blue Belt

Ahh thanks alot, didnt even think about that.
Answered 09/14/2011 by: mads.naess
Senior Yellow Belt

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