Software Deployment Question

Lync updates install Lync despite it being not installed

05/08/2015 1841 views

I've created a custom MSP for Office 2013 using the OCT and I've changed Lync to not available and locked. Despite this, when I install it Lync is not there however the minute I install any Lync update, doesn't matter which, all the Lync files suddenly are there and it's shown in the Office start menu group.

Anyone experienced this?

0 Comments   [ + ] Show comments


All Answers

To clarify why I'm installing this update when Lync isn't installed - Office updates are installed regardless of what products you have installed - it's built in to the detection method of the updates. We use SCCM to deploy updates and if I deploy a Lync update to a group of machines with and without Lync they're all going to install it, this is expected and normal behaviour.

What isn't normal is the fact that when I look at my OCT file I don't have Publisher, InfoPath, Lync or OneDrive for Business selected. When I install the Office 2013 package with the OCT file and then scan for updates, I get updates installed for all four products I didn't select as installed and none of them are enabled/installed besides Lync.

I have also confirmed that if I install Office 2013 and then look in appwiz.cpl that Lync is showing as not available yet after installing any Lync update it is enabled.
Answered 05/10/2015 by: bos302
Purple Belt

Why would you run an update for an app you don't have? And why would expect any different behaviour when you do that?!? Bizarre...
Answered 05/08/2015 by: VBScab
Red Belt

Sounds almost like the reverse problem in this post - which is where Lync was set to install, but no shortcuts etc. were created.

Could it be that it is actually there, but without the shortcuts, and when you install a patch (but as VBSCab has asked why run a patch for software that isn't installed anyway) it 'fixes' itself and then shows the shortcuts?

On a system without the patch check whether a 'modify' of Office shows Lync being installed or not and go from there.

Either way it might be work conducting tests with the OCT patch mentioned in the post.

Answered 05/08/2015 by: dunnpy
Red Belt

This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ