KACE Product Support Question
latitude 7390 with win-10 1903 agent issues
Anyone notice issues with the new 1903 update from microsoft.
I have just made a new image of 1903 and deployed to Dell Latitude 7390.
But the kace agent refuses to connect to the k1 server. I have
runkbot 20 times, with no luck.
I have tried it with another device of the same model and still have
the same issue.
Reverting back to the older image... i,e 1803 and all is back to normal and
agent works fine.
Other models are fine by the way.
Any ideas guys
Community Chosen Answer
What version of the Appliance and the Agent?
This knowledge base article maybe applicable.
Resolved in 10.0 release.
If this does not resolve your issue, use the Kace Agent Toolkit to collect Agent logs and open a support ticket and attach the logs that were collected.