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KACE Product Support Question


KACE SDA Media Manager (downloaded 9/25/18) cannot access Windows 10 ISO mounted on computer.

09/25/2018 1954 views
When I try to Upload Windows Media I get error: "NET USE W: System error 1920 has occurred. The file cannot be accessed by the system." ISO is mounted on my Desktop using VirtualCloneDrive. Pointed Path to the mounted drive(E: in this case). SDA hostname and Samba Share Password are correct. I tried both the ISO name and Mounted file name in Source Media Name. The Source Media Type is Windows 10 (x64). It won't even work with older ISO.
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I figured it out. Duh. I had entered the SMA address, not the SDA address in the SDA Hostname field.

Answered 09/25/2018 by: MNBobster
Blue Belt

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This has to do with an active connection to peinst, not the mounted ISO you are uploading.  Go to command prompt and type 'net use' to see what connections are active, if you see one to peinst, delete it and try again.  If you don't see anything, try the same process using an elevated command prompt.  If that doesn't work, log out and back in, then try.
Answered 09/25/2018 by: cserrins
Red Belt

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