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KACE Product Support Question


KACE (6.4.522) in IE11 freezes with (11undefined01undefined2019undefined11undefined35undefined04) showing next to Session Timeout

11/07/2019 225 views

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While attempting use the Dell KACE Ticketing System (Ver 6.4.522) on a Windows 7 workstation, E.I.11 browser, the queue freezes. 

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what happens with another browser?

Please be aware, that the SMA 6.4 is end of life for a really long time (since 2017-10-17) so it contains outdated software, which may not work well with current setups and software. 

Also this version will no more fixed if a security hole is found.

Answered 11/08/2019 by: Nico_K
Red Belt

  • Thank you for your response. It works with Chrome. The Network Administrator(s) has IE11 Built in the companies Intranet page for end users.

    Again, Thank you!

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