KACE Product Support Question

K1000 report schedule issues

02/29/2016 881 views

Hi guys,

I am trying to schedule reports about my

assets in the k1000.

I am a bit confused. Which email is going to

send the reports? is it the admin email shown

in the general setting or is it the email in the

network setting page.

So far I have put in my email in the network settings

page, so people receiving any reports from my schedule

will see it coming from me. But its not working.

Thanks people.

1 Comment   [ + ] Show comment


  • Double-check your email configuration in Settings > Control Panel > Network Settings
    Are you using SMTP?

All Answers

Mine come from reporter@kaceserver where kaceserver is the fully qualified domain for our appliance.

Answered 02/29/2016 by: chucksteel
Red Belt

  • Hey Chuck...
    And where is this name stored. Which field?
    In the network setting.....? where?
    So I can try it on our kace appliance.
    Also does this name have to have an account in our exchange server??
    Cos ultimately the mail will be going out to people on our exchange server.
    • It isn't a setting as far as I can tell, that's just the address they come from. We do not have a user in our Exchange server with that address.
      • Hey chuck.
        Finally figured it out. Was in touch with dell support and this is what they said.....
        "Notifications and daily reports come from the default address, Charlie Root, (root@K1000_hostname) and you currently cannot modify this address".
        Just an FYI...

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