/build/static/layout/Breadcrumb_cap_w.png

Best Practices Question


K100 Service Desk - Multiselect drop down custom field with search function

05/07/2020 125 views

Our Service Techs are frustrated when they need to make multiple selections in one field. 

I have used the query:select ASSET.NAME FROM ASSET WHERE ASSET_TYPE_ID=10220 ORDER BY ASSET.NAME ASC 

9k=

What our techs would like to see is a search function to assist with selecting the correct items.

Is this possible?


Many thanks

0 Comments   [ + ] Show comments

Comments


All Answers

0

In short no, not in a custom field, the query option is only able to lookup and display data.

Answered 05/10/2020 by: Hobbsy
Red Belt

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ