Systems Management Question

Is there any way to disable html in tickets in kace sma 9.1?

05/13/2019 518 views

I would like to disable the HTML editor in tickets in SMA 9.1, how do I do this?

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What do you want to achieve by doing this? 

Answered 05/13/2019 by: AbhayR
Red Belt

  • I don't like the new html editor in the tickets in the 9.1 SMA version
  • It also ruins the dark theme :( and HTML formatting is broke on rules, so that's fun too
    • Yea, a bunch of my Custom Ticket Rules broke and I haven't found a good solution

it also strips the underscores from url links

anybody found a way to disable it?

Answered 09/30/2019 by: chneijens
Senior White Belt

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