Miscellaneous Question

In the Service Desk in K1000, Will there be a date column option add? That would be helpfully for some of us.

07/06/2020 238 views

We are trying to sort out it by date but can't because there is no date column. It's would be helpfully to be able to add it or is there way we can do it? Thank you! :)

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  • How do you mean? Where do you need the date as you can add custom fields right?
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All Answers


there are a few date columns, depending on your config (like: due to) but if you need additional ones you may vote for it on kace.uservoice.com

Answered 07/06/2020 by: Nico_K
Red Belt


Perhaps the field/column heading you are searching for is "Created"? This is the date the Service Desk ticket was created.

Answered 07/07/2020 by: bkehr
White Belt

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