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How To manager devices throught the internet

Helo!


I  published my sma through the internet allowing the recommends ports ,  I  can make the inventory but send any script ou command donsen´t works.  

Someone try do this too ?



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Answers (1)

Posted by: Nico_K 1 year ago
Red Belt
0

if you opened all nessesary ports and made sure that all whitelists are done correctly you need to check what happens.
Do the following:
1. do the task in question and note the timestamp.
2. when it finished (succeeded or failed) run a KAT and review the logs. You can also check the local files manually directly but with the KAT you have all together https://support.quest.com/kb/263376

If you have questions or dont find the causes here you can also open a ticket with Quest Support providing the info and KAT.

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