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Software Deployment Question


How can I get KACE to run a script when a user action occurs?

06/27/2017 1963 views

Is it possible to get KACE to run a script on a machine immediately when some condition happens on the client/agent machine?

I need the script to run on the agent machine within 1 minute of the condition happening (like a user clicking a button). This is because I need an application to update to a newer version only when the user does something.
Right after the user action I may be able to create file or a setting that KACE will be able to see.

The problem is that KACE should react immediately. But if I set the inventory interval very low and use a custom condition it might affect the general performance of KACE, since there are many client machines.

Answer Summary:
5 Comments   [ + ] Show comments

Comments

  • Kace scripts are run either on a schedule or as a push from the web interface. They can't be triggered by an action of another solution unless that solution can call the script itself that is locally on the machine.
  • What about forcing inventory checkin from the client machine?
  • An option you could look into (but it would cause a lot of traffic) is to create a custom inventory rule to look for a specific file or registry key and when it finds it, the PC is added to a smart label automatically, then create the script you wish to run to be associated with that smart label and run every 10 minutes or so. I would add a line in the script to remove that custom inventory field trigger so it does not continuously rerun the script.
  • My idea is:
    1. Client creates file or registry key that KACE is set up to recognize
    2. Client forces inventory check-in to cause KACE to run the rules immediately
    3. KACE sees the file/registry and runs the script

    This has to happen within 1 minute and not cause performance degradation of the entire system...
  • I tried to do the forced check-in by calling runkbot.exe 4 0.

    With admin rights, I could see my computer in the at the top of the Devices list sorted by Last inventory.

    Unfortunately it failed when I ran it without admin rights.

Answer Chosen by the Author

0
It's impossible to do this.

I can send an inventory via the API even without admin rights. But the inventory checks/results cannot be linked to scripts in KACE, so that gets me nowhere.
Answered 07/05/2017 by: Rye bread
White Belt

All Answers

0
There is no easy button for this...
However, You can call a script directly from the client machine. So if the user action can invoke a local script you could call something like this:

"C:\Program Files (x86)\Dell\KACE\Runkbot.exe" <SCRIPT ID> 0
Where SCRIPT ID = https://K1000/adminui/kbot.php?ID=611
Example: "C:\Program Files (x86)\Dell\KACE\Runkbot.exe" 611 0
This will kick off the script directly. As long as you dont have large dependencies this should do what you are hoping. Barring that there is an active Kbox connection.
Answered 06/27/2017 by: Desktop Jockey
Second Degree Green Belt

  • Thanks. The script I need to run requires administrator rights (it's an update/patching job). That's why I need KACE to run it.
    If the client calls Runkbot.exe can that get KACE to run the update script right away?

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