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How are you deploying Kaltura CaptureSpace on images?

I have tried installing Kaltura Capture on the image itself and as a post install task. Both times installed as administrator on the machine. After the imaging is complete, when attempting to run the software as any other user than our IT administrator account, the software brings up a black window stating "Failed to create application folder. Please contact your administrator".   My batch file is:

@ECHO OFF

set sw_name=Kaltura

echo ******************

echo Installing %sw_name%

msiexec /i "KalturaCapture_4.2.110.msi" /qn INSTALLDESKTOPSHORTCUT=0

echo %sw_name% installed.

echo ******************

As you can see, it is not huge. The application installs in C:\Users\<username>\AppData\Local\Kaltura.  Unfortunately, I have not found a way to install this in Program Files. I have been referencing the following articles for any switches

https://knowledge.kaltura.com/help/kaltura-capture-settings

https://knowledge.kaltura.com/help/deploying-the-kaltura-capture-application

We are installing it on Windows 10 64 bit desktops and laptops.

Thanks ahead of time for your help.


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Answers (2)

Posted by: Polleke 1 year ago
White Belt
0

Hi did you already solve this?
I ran in the same issue right now.

Posted by: Polleke 1 year ago
White Belt
0

I found the reason...check the file localSettings.json....the path in it is not accessible.

 
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