Software Deployment Question

Help with MSI 1722

04/28/2004 41520 views
Help with MSI (Microsoft Installer) error 1722: There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action [2], location: [3], command: [4]
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One visitor reports that deleting the .MSI file from the Installer folder can clear the problem (example: c:\windows\installer\83940.msi).
Another suggests this may be a security issue:
Verify that the local administrator group has full
control permissions in NTFS for the following folders:
c:\documents and settings\\local settings\temp
Also see:
- "Error 1722" Error Message During the Prerequisites Portion of Visual FoxPro 8.0 Installation
- Java(TM) Update fails to apply changes to your system. Error 1722
Answered 04/28/2004 by: AppDeploy.com
Red Belt

Check the custom actions for any "Execute Program From Destination" custom actions. The detination file might not exist or fail with an errorcode (ie VBScript or executable).
Answered 03/03/2008 by: renee
Yellow Belt


This is what worked easily and quickly for me. 

Just delete the HKEY_LOCAL_MACHINE\SOFTWARE\Macromedia\FlashPlayer\SafeVersions\11.0 and 10.0 keys.

Run the install again. 

Answered 05/23/2012 by: TheInfamousOne
Purple Belt

  • It worked for me. I had to uninstall Flash 3.3 then reinstall 3.1 but I got an error 1722 during the installation. I removed the registry key as TheInfamousOne suggested and I tried to install Flash 3.1 again. No more errors and Flash 3.1 works on my computer like before. Thanks a lot for the tip.
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