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Failed Silent Install for Contribute CS3

I'm trying to install Contribute CS silently on several computers, however all of the components install except for Contribute. I followed the steps in the Enterprise Deployment Options technical paper.

First I created the application.xml.override file with the following entries:
<?xml version="1.0" encoding="utf-8"?>
<Configuration>
<Payload>
<Data key="Serial" protected="0">11XXXXX9XXXXX3XXXXXXX81X</Data>
<Data key="Registration">Suppress</Data>
<Data key="EULA">Suppress</Data>
<Data key="Updates">Suppress</Data>
</Payload>
</Configuration>

Next, I copied it to the payloads\AdobeContribute4.1en_US directory.

I'm running <Path to setup.exe> --mode=Silent -–deploymentFile =
<Path_to_deployment.xml> from a command line. I continue to get Error code 6: Silent workflow completed with errors.

My deployment file has the following entries:
<?xml version="1.0" encoding="UTF-8" ?>
- <Deployment>
- <Properties>
<Property name="installLanguage">en_US</Property>
</Properties>
- <Payloads>
- <!-- Adobe Contribute CS3
-->
- <Payload adobeCode="{11439DFB-0658-42C7-926D-B66985857733}">
<Action>install</Action>
</Payload>
</Payloads>
</Deployment>

When I look at the log file, all I see is
ERROR
The following payload errors were found during install:
- Adobe Contribute CS3: Install failed
[ 2572] Thu Jun 21 11:04:10 2007 INFO
-----------------------------------------------------------------
------------------ END Silent Installer Session

I made sure the PC has local admin rights. I also made sure no other application was running in the background. What am I missing?

I've been working on this for several days now. Any help would be greatly appreciate!

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Answers (2)

Posted by: alanho 16 years ago
Senior Yellow Belt
0
Do you have all of the Adobe Shared Components installed?

Adobe seems to have made enterprise deployment of CS3 quite difficult, especially for those of us who are use Group Policy for application deployment, but that's beside the point.
Posted by: ashleyw889 16 years ago
Yellow Belt
0
Yes, all of the shared components were installed. I finally got it working. The problem was the deployment.xml file.

I found a post from John Fieber on the Adobe forums that talked about doing a recorded setup. http://www.adobeforums.com/cgi-bin/webx?14@@.3bc3beca/0. I followed the steps below to create a recorded setup.
1. Open a command shell
2. cd to the installer directory (the one with Setup.exe)
3. Execute the command:

setup.exe --record=1

4. Go through the UI workflow, setting install dir, product selections, etc.
5. Click "[record] Install >"...don't worry, it won't install anything.
6. Copy the deployment file location paths it displays on the final summary screen.
7. Run setup in silent mode specifying that as the deployment file path. (Remember to put the path name in quotes as it has spaces in it).

The recorded setup put two files, “Adobe Contribute CS3.install.xml” and “Adobe Contribute CS3.remove.xml” in C:\Program Files\Common Files\Adobe\Installers.
I copied these two files to the setup directory and used these two files for the installation and uninstall scripts.

I used the following command:
"<Path to setup>Setup.exe" --mode=silent --deploymentFile="<Path to install.xml file>\Adobe Contribute CS3.install.xml"

Contribute CS3 finally installed!
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