Hi all,

When I deploy the MSI Outlook add-in of Symantec Enterprise Vault version 11 to a computer that has a previous version of Enterprise Vault Outlook add-in installed. Outlook will stop spontaneously, all open items are not saved.

I am using the following command-line:
msiexec /i "Symantec Enterprise Vault Outlook Add-in.msi" /q Reboot=ReallySuppress

When I try to first uninstall a previous version of EV Outlook add-in from a computer, Outlook crashes too and no open items will be saved.

I've searched different forums but I cannot find a solution. Can someone help me? Much appreciated!

Many thanks
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  • E-vault is enabled on the mailbox?
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Does this only happen if outlolk is open? Had similar with another Outlook Add-in, got around it by using a powershell script that checked to see if the process outlook.exe was running, closed it if it was and then ran the msiexec command.
Answered 07/22/2014 by: Fingerbike
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