Create Service Desk Reports

Hello Everyone,

I wanted to see if anyone has a report for their service desk that runs every day and emails what New and Open tickets are currently shown.

1 Comment   [ + ] Show comment
  • How can I email this each day to a certain employee or is that possible? - Lanman145 2 years ago
    • Set the report to run in a schedule, using the little bell from the report list and email it to your employee - Hobbsy 2 years ago

Answers (1)

Posted by: olgonzo 2 years ago
Orange Belt

the reporting wizard should work, select your fields and filter by status != closed. 

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