Software Deployment Question

Can't Deploy MS Office 2007 Standard with K1000

08/01/2012 4460 views

Hi everyone,

I try to deploy MS Office 2007 std with K1000 but it's not work!! Please help me...

I already create file .MSP and I manual test with command line on client machine it work!! but when I try to do on K1000 it seem like quiet. I found article for how to setup MS Offuce 2007 with K1000 http://www.kace.com/support/resources/kb/article/how-to-setup-a-managed-installation-of-office-2007 but I saw in step 7 it have filled name "Full Command Line" but for my K1000 it not have (Please see picture below). so please advise me how to solved this. Thanks

PS. I use K1000 version : 5.3.53053

Answer Summary:
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Community Chosen Answer


After checking what dugullet suggested, place a check in the box for "Don't prepend msiexec.exe".

You may also need to remove the quotes from setup.exe.

Answered 08/01/2012 by: jknox
Red Belt

All Answers


You command line looks correct. I would check "Run Command Only". I would also make sure that setup.exe and your .msp are in the root of your zip file. Make sure when opening your zip that they are there, and not in a folder within the zip.

Answered 08/01/2012 by: dugullett
Red Belt


What I have done is create a "install.bat" file that I run, and I run the following command (2010, but it should be the same)

"%~dp0setup.exe" /adminfile "%~dp0CH.MSP" /config "%~dp0ProPlus.WW\config.xml"


This give the full path to the files, it could be something like that, you can use "%~dp0" to point to "directory it is executed from"

Answered 08/01/2012 by: rmeyer
Second Degree Blue Belt


Thanks dugullett, I think I know why I can't deploy MS Office 2007 std. already.

Answered 08/14/2012 by: manpang
Fourth Degree Green Belt


Thanks everyone for your information. but I still can't deploy MS Office 2007 Std with K1000 I try to test follow your advise with click check box in "Run Command Only" and "Don't Prepend msiexec.exe" my client it look like can't download file setup from K1000. do you have any idea? Please advise

Answered 08/06/2012 by: manpang
Fourth Degree Green Belt

  • Is it copying the install down to your %allusersprofile%\dell\ kace? If so post a screenshot of the contents of that folder.

    You can use http://jetscreenshot.com/ and post as a link if needed.

Hi Dugullett,

Thank for you help, I already capture screenshot of that folder please see picture below

and in folder download I have 3 folder inside

1)Folder name 70 and it has file setup.exe something inside but I don't know what is this

2)Folder name 80 it empty

3)Folder name 3575 and it has file ultraVnc setup inside

PS. For my opinion I think my client can't download file setup of MS Office it seem like connect lost something but I not sure. Do you have any idea?


Answered 08/06/2012 by: manpang
Fourth Degree Green Belt

  • If you use /adminui when connecting to your kbox your will see a number at the end. Something like "ID=33". This number will match the number to the folder that is created.

    So https://mykbox.domain.org/adminui. Then navigate to you Office managed install. There should be a number at the end of that. This number will match a folder number that should contain your office setup files. Does this exist?

    If it does exist is your "setup.exe" and "office2007std.msp" there in the root of that folder? If the folder is not there try rezipping your setup files, and reuploading it to the Kbox. I prefer using http://www.7-zip.org/download.html.

    Also take a look at these webexs for additional help.

    Software Distribution Basics:

    Software Distribution Tips and Tricks:
    • All current recordings are accessible at www.kace.com/support/training/kke/archive

      The recording(s) listed here may no longer be available. A newer version of the same topic may, however, be available at the archive.

      Ron Colson
      KACE Koach
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