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Hey Guys, everyone fine?!

i am having a trouble uploading a new agent logo to appliance, very well, the logo is uploading, but is not applying on agents.

When i send new messagens like a Scripts or Patches, keep me showing the Dell Kace's logo.

Whats is the problem? i search a lot on internet but, without success

I am using a .bmp and 100x19 image with 562kb

gjv3Uf.jpeg

RLsoCJ.jpeg

Thanks!!
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  • I am having this exact same issue. I am contacting support today. I will let you know what I find out.
  • The size should be 100x38 with 256 colors.
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Fixed it!

I am using now a 24-bits .bmp, and it worked!

Thanks!
Answered 12/14/2016 by: fabio.jourdan
White Belt

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