Adobe Reader 7.1.1 Patch - /quiet breaks it

I need to roll-out patches 7.1.1 (and eventually 7.1.2 and 7.1.3) to our entire organization of 7.1.0.

I have two commands which I am testing:
1. msiexec /quiet /update 711.msp
2. msiexec /update 711.msp

I need to use command 1. as I do not want my users to be faced with any installation GUI's. However after running the first command Reader's Help/About screen reports it as still being 7.1.0 (although Add/Remove Programs reports it as being version 7.1.1).

Furthermore, I use a directory/file comparison tool (binary comparison) it reports the contents of the ...Program Files/Adobe as being no different to before having applied the 7.1.1 update using command 1. from above.

So, it seems, when I add the /quiet switch (or /qn or /passive which I also tried) the only thing which is actually updated is the version number for Reader in 'Add/Remove Programs' but not any of the files themselves.

When I use command 2 from above none of these issues are demonstrated - Help/About in Reader reports it correctly as being version 7.1.1 and my directory/file comparison tool shows changes to a number of .dll's and .api' and other files.

For some reason, whenever I add /quiet or /qn or /passive the update is not being applied.

Please note I have tried this on a number of different machines and I do not believe this issue to be isolated to our SOE.

Any help is much appreciated.

EDIT: I have the log file outputs (/log) of the two installations methods above:

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Answers (1)

Posted by: anonymous_9363 13 years ago
Red Belt
You should never take the content of Help/About as being indicative of ANYTHING. Always look at the relevant file version information.

Purely on a size basis, it seems you have the log file names reversed.

Have you tried creating your own patch directly from 7.1.0 to 7.1.3? The two major tools make it pretty straight-forward.
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