Adobe After Effects CS4 Silent Install error

This is the case that I have opened with Adobe and have yet to get a resolution. Has anyone seen anything like this?

Description of Issue :I am packaging After Effects CS4 with Wise packaging Studio for distribution via SCCM to Windows XP SP2.
When I install After Effects and check the log, I am getting an error code 7 and a message that says:
"cannot Mix install\repair actions with remove actions in a deployment file".

I have packaged all the other CS4 products in exactly the same way and have no idea what is causing this.
I have tried to look it up on the Adobe website and on the internet but have found nothing.


Thanks for your help,

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Answers (1)

Posted by: TheInfamousOne 13 years ago
Purple Belt
Hi, I've used the Adobe Deployment Wizard Toolkit and called the installation within my wrapper. I'm basically doing a network install and not a local one to speed up installation time. I know this sounds backwards, but generally we download the exe and cab locally and execute them. But in our case, downloading was taking over 40 minutes and installation was taking 20 mintues and would time out the sporadically. So that's why we just execute the installer over the network.....anyway....

The tool came with Adobe CS4 Design Premium and we basically created a software depot of the entire products on our server. You can run the Adobe Deployment Tookit and it creates a generic AdobeUberInstaller.exe and AdobeUberInstaller.xml file that basically calls the original setup.exe and references the payloads folder. I basically have Wise call the AdobeUberInstaller.exe and it does the rest.

The error you're seeing "Error Code 7" is a generic error. You could go to the C:\Program Files\Common Files\Adobe\Installer.zip

In that directory is usually the log files that Adobe creates for installations, you may get slightly more detail there or at least be able to read the last thing it was doing before Error Code 7 occurred.
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