"Adobe Acrobat X Professional-10-ENG" is the package ------------- Driver is not getting removed during uninstall---------------------


Installing the application will install a driver which doesn't get removed during uninstall.

Had implied the custom action to delete the driver as shown below:

CA Wixard >New exe- stored in binary table
exe file name - browse for dpinst 64 file (no need to add this in your pkg as u r browsing here)
cmd line ->  /U "[INSTALLDIR]adobepdf.inf_x86_neutral_70cb20a3417216e2\adobepdf.inf" /S
return processing - synch (ignres exit code)
inscript exe- immed exec
instal exec seq - keep 1 before the "After removeshortcuts"
install exec conndtion - REMOVE~="ALL"

Have added the driver folder "adobepdf.inf_x86_neutral_70cb20a3417216e2" under Installdir for easy removal of the driver. REBOOT also done.

Any suggestions and corrections will be more obliged.

Need info urgently!!!

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Answers (2)

Posted by: Scorp18 8 years ago
Orange Senior Belt
Thanks EdT for the response.

No separate ARP entry was created for drivers. I was able to overcome this issue by adding vbscript.

Thanks :)
Posted by: EdT 8 years ago
Red Belt
Have you checked whether there is a separate uninstall for the drivers under Add/Remove programs?  It is not unusual for a single installer to install several modules which have separate ARP entries and must be uninstalled individually.
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