Acrobat 8.1.3 distribution error


I am fairly new to do this so any help would be greatly appreciated. I am going through some training videos SCCM 2007 and I went through the part of creating software package and distributing.

I did the following
I created a package for Adobe Acrobat 8.1.3 and put this in the command line as per the video
AdbeRdr813_en_US.exe /sAll /rs /msi"EULA_ACCEPT=YES ALLUSERS=2"

I received a program error then I went on this site and tried this command
AdbeRdr813_en_US.exe /sPB /rs /l /msi"qb-! /norestart /log c:\acrobat8.log ALLUSERS=2 EULA_ACCEPT=YES SUPPRESS_APP_LAUNCH=YES"

I received the same error message program message here it is

The program for advertisement "TST20004" failed ("TST0009" - "Adobat Acrobat 8.1.3 Install"). A failure exit code of -529697949 was returned.

Any ideas whyat might be wrong.


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Answers (6)

Posted by: anonymous_9363 13 years ago
Red Belt
I don't know the switches for the Adobe installer (and, TBH, if it were me, I'd extract the MSI and run MSIEXEC directly instead) but I think your problem is with the switches you're passing to the Windows Installer engine (which is, in fact, MSIEXEC). Try:AdbeRdr813_en_US.exe /sPB /rs /l /msi"qn /l*v %temp%\acrobat8.log ALLUSERS=2 EULA_ACCEPT=YES SUPPRESS_APP_LAUNCH=YES REBOOT=R"
By way of explanation:
- /qn
No user interface (you had '/qb-!' - basic UI, no cancel button)
- /l*v
Log everything (you had '/log' - meaningless)

Note that I use %TEMP% for the log. That's where it belongs, not the root of C:!
Posted by: apereira 13 years ago
Yellow Belt

I have tried what you mentioned and I received the same error message.
Posted by: anonymous_9363 13 years ago
Red Belt
D'oh! I left off the very first 'slash'. Try:AdbeRdr813_en_US.exe /sPB /rs /l /msi"/qn /l*v %temp%\acrobat8.log ALLUSERS=2 EULA_ACCEPT=YES SUPPRESS_APP_LAUNCH=YES REBOOT=R"
Posted by: jcarri06 13 years ago
Senior Purple Belt
Since you're new to SMS/SCCM (perhaps even deployments in general) I would recommend you make a practice of first trying your installations (along with all flags/parameters) manually to ensure it installs as expected and THEN create the deployment via your tool. This is going to help you isolate issues a little better and in turn give you a stronger understanding of what is failing where.

Posted by: apereira 13 years ago
Yellow Belt

I have installed the Adobe on the pc and it worked fine. There was no special parameters or flags just the default installation. I am not sure about what tool. But I am just using the SCCM software distribution. I created the package as what was defined on this site for Adobe 8.1.3.

Is there something I'm missing?

Posted by: DeployTech 13 years ago
Orange Senior Belt
If you extract the MSI, and use the Adobe Customisation Wizard (available from their website), you can create a tranform with your required settings. I've never had an issue with deployment using this method on SMS, SCCM, Altiris or GPO. It's also a shorter command line (less room for input error), and you can tweak the hell out of it with the "customised" tool.

Version 9 has a tool also, if you were thinking of upgrading to that.
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