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When the Windows Installer service is updated, specifically with the Office 2002 installation, you could experience slow installs and eventually installation errors if the proper rights to the \WINNT\Installer folder have been altered. This problem only affects computers running Windows NT, 2000, or XP, due to the NTFS file system. These computers with FAT32 will not experience the problem since FAT32 does not use the level of security built into NTFS. To resolve this problem, change the permissions on the Installer folder to: Everyone - Read (RX) Administrators - FullControl SYSTEM - FullControl
The default unattended Office 2000 Setup program (/qb- mode) removes existing Office products before it begins the Office 2000 installation.