Passing Comment information during a Ticket Process
Is it possible to pass the comment information down to all child tickets when starting a process?
We were wanting to create a process with 10 or more steps which will all need the same user information passed down to them during creation.
When you start a process you are brought to the main ticket which I would like to put the users info into. When saving it assigns all the tickets and would like to include the comments from the parent.