Having an odd issue with MS Office 2013. I create the custom install package. I zip up the contents. I then applied the ZIP to the inventory items for Office 2013 and create the distribution as follows:

Manually Configure (path: setup.exe /adminfile CGOffice.msp)  & Don't Prepend msiexec.exe (still fails with this checked on or off)

The ZIP will download and extract but fails to install (though states it did via kace deployment message). I can run this command manually via command and office install socrrectly. 

Error log in the KDeloy:

27 16:12:09 2013] KLaunch    cmd=["setup.exe"  /adminfile CGOffice.msp] path=[C:\ProgramData\Dell\KACE\downloads\79]

[Tue Aug 27 16:12:09 2013] KLaunch    Error: CreateProcessAsUser Failed: 2

[Tue Aug 27 16:12:09 2013] KLaunch    End of ExecuteThread

[Tue Aug 27 16:12:09 2013] KLaunch    Local command failed: (2) The system cannot find the file specified.

[Tue Aug 27 16:12:09 2013] Failed to convert the stdout/stderr content in  to UTF-8 using code page 437

[Tue Aug 27 16:12:09 2013] KDeploy    LaunchProcess: ERROR returned by KLaunch (2).

[Tue Aug 27 16:12:09 2013] KDeploy    Managed Install FAILED (Office 2013x32.zip)

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Community Chosen Answer



Soltuin here! I was zipping the parent folder. Not the files within



Answered 08/27/2013 by: gambitz
Purple Belt

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Answer this question or Comment on this question for clarity



If you are having issues with the latest scanpst.exe tool then you can easily download one from here.

For More Info: - http://www.fixscanpstnow.com

Answered 04/22/2014 by: davidwlms
Senior Yellow Belt

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