Having users create a ticket and have their machine auto populated in Kace
Right now, when a user creates a ticket I have it so they have to scroll up and down and find the PC that is there's, well this is not efficient and really it never gets selected right.
I am not good at queries at ALL, and I have looked around for examples, but can't extrapolate what I need to put in there. Long story short, when they make a ticket, I want it to autopopulate (I would prefer if they can change it if they choose) their computer.
Any help, walk-thu's and/or scripts would be appreciated!