• Summary: When running Windows Vista or 7 to connect to the K1000 appliance administrative file share to add new files, you may receive a message indicating that you entered an incorrect password. This is caused by a change in how Windows Vista and 7 negotiate authentication with the file server.
  • Symptoms: A message window pops up indicating that you entered in an incorrect password
  • Cause: A change in how Windows Vista and 7 negotiate authentication with the file server
  • Steps to resolve issue:

To work around this issue, you can use the Group Policy Editor to revert to a pre-Vista authentication method:

1. Click on the Start Menu Orb.

2. Type "gpedit.msc" into the "Start Search" box and press Enter.

3. Navigate to the following setting group:

Local Computer Policy

-> Computer Configuration

-> Windows Settings

-> Security Settings

-> Local Policies

-> Security Options

4. Find the "Network security: LAN Manager authentication level" policy and change the value to "Send LM & NTLM - use NTLMv2 session security if negotiated."