Windows Feature Update Schedule - Succeeded but not actually applied
I created a Windows Feature Update schedule to push to a specific device that has Windows 10 21H2 that will upgrade it to 22H2. The schedule runs and says that it completed, I can force an inventory check and get the device to check-in but the device never receives the pop-up to OK/Snooze/Cancel.
Kace 1000
Action: Detect and Deploy
Device is selected
Selected Feature update to Windows 10 Version 22H2 (for Windows 10 versions 1903 to 21H2) -- the target device is Windows 10 Version 21H2 Build 19044
Selected editions: I have all 3 highlighted (I tried them individually as well)
Notify Options: OK/Snooze/Cancel
Reboot Options: Prompt User
Schedule: Set to None but I'm forcing it to Run Now. I also selected "Run on next connection if offline"
Answers (2)
I have the same issue as both of you. I thought at first that the computers were missing patches, but that does not seem to be the case. After digging through the KAgent.log files of the computers with issues, I can see where the logs become different on successful/unsuccessful machines. Currently have about an 80% success rate, and it seems that the updates are failing in the detect stage for me.
Successful update
KacePatchModule::Detect: Patch PTCH327151 Name Feature Update to Windows 10 Version 22H2 x64-based systems 2022-10 via Enablement Package Applicable YesUnsuccessful update
KacePatchModule::Detect: Patch PTCH327151 Name Feature Update to Windows 10 Version 22H2 x64-based systems 2022-10 via Enablement Package Applicable No