Silently install something old - CrystalUpdate.exe

Have been asked to install an older program via SCCM 2012 but can't figure out how to silently install it. 

It's called "CrystalReport.exe" and as the name suggests it's part of a Crystal Reports install. 

It looks like it's been created within Installshield, and it look fairly old. 

I've tried the following to silently install it: 

  • CrystalReport.exe /r (to create a response file) didn't work
  • CrystalReport.exe /s didn't work
  • CrystalReport.exe /quiet didn't work
  • CrystalReport.exe /passive didn't work

The install itself it fairly straight forward, just next next finish so there isn't any custom inputs. 

Anyone any suggestions?

3 Comments   [ + ] Show comments
  • /S (upper case), also maybe /silent (upper and lower case) /QUIET, and maybe repeat all of that with - instead of /. Have you tried /? or /help. sometimes that gives you al the answers, sometimes nothing. - Badger 9 years ago
  • When I do any of the commands suggested the install just runs. I don't get any help or silent install. - weeyin 9 years ago
  • I have tried Uniextract and 7Zip, no MSI behind it just some cab file and an EXE. - weeyin 9 years ago

Answers (4)

Answer Summary:
Posted by: khanthecomputerguy 9 years ago
Senior White Belt
Some of the silent uninstall prompt a message "Are you Sure you want to Uninstall".  You can use @weeyin method to create uninstall response file. simply rename it to Uninstall.iss and apply accordingly.
Posted by: khanthecomputerguy 9 years ago
Senior White Belt
are you still having problems?
Posted by: rock_star 9 years ago
4th Degree Black Belt
Crystal Report are install shield setup and should allow you to pass parameter for it .


  • Thanks for the suggestion unfortunately none of that works. - weeyin 9 years ago
Posted by: weeyin 9 years ago
White Belt

Top Answer

To silently install I needed to run the CrystalUpdate.exe, browse to %temp% and found a temporary folder with another folder named Disk1 in it. 

Disk1 contains the actual setup files. I copied the Disk1 folder to my desktop and ran setup.exe /r from there. It created setup.iss in C:\Windows. I then copied setup.iss back into the Disk1 folder and ran setup.exe /s /v/qn. Voila!
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