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Regarding Kace Device migration and asset management

Hello everyone,


My company is planning to migrate our kace (currently hosted localy, we are planning to change that) and i have a question regarding asset/device migration.

I tried migrate a device/asset to the new system to see if important informations (user, location) were exported and it seems that it is not the case.


The problem that i have is that if try exporting wanted data then import them, rather than adding datas to existing asset, a new asset is created.


My question is : Is there any way to migrate a device with all his datas, or to easily add those missing data post migration, or am i forced to manually re-add those datas to thoses migrated assets ?


Thank by advance for your response.


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Answers (1)

Answer Summary:
Posted by: Nico_K 1 month ago
Red Belt
0

you have two options:
1st option is simply restore the backup on the new appliance and change then all network data.
2nd option is to export the data in question (Settings |Ressources) and import it to the new appliance

For moving devices (your computers in inventory) to the new appliance you have many options:
1. simply create a DNS Alias to the new appliance
2. create a script on the old one which just replaces the host. Something like:

Launch “$(KACE_APP_DIR)\amptools.exe” with params “-resetconf host=NEWHOST token=NEWTOKEN"This just resets the Agent configuration (on all supported OS!) and rewrites it with the new hostname (NEWHOST) and (if applicable) new token (NEWTOKEN)

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