KACE Product Support Question
Problem Capturing an Image created with VMWare
12/17/2014 7464 views
I am a novice KACE user and I am trying to capture an image I created with VMWare. I am new to virtualization so I may be totally incorrect here, but I am doing everything I normally do to capture an image: I set up the VM with all of my programs and settings then take a snapshot of it. I then sysprep it and PXE boot it to my KBE but when I get to the KACE image capture screen I am presented with the following:
I have never had 2 drives to capture before. I tried just capturing the D: drive but when I try to deploy it I get an error "Task Name: Apply ImageReturn Code: 4294967295 Error description: Unknown error"
After a quick google search I found what seems to be the answer from https://support.software.dell.com/k2000-systems-deployment-appliance/kb/112435
"Note: whatever drive letter the partition was captured from winpe, it must be redeployed back onto during a deployment, i.e. if it was captured from d:, then the image must be deployed back to d:"
Everything in KACE is set to deploy to C: and even if I could manage to change things over to D:, I still wouldn't want things set up that way. Does anyone know how to change the settings in VMWare to not use the C: drive for a system reserved so I can capture this image? Before I go to capture the image, I don't see any hint of a partition so I'm confused as to why it's showing up this way. Any help would be appreciated.
Community Chosen Answer
Please log in to answer
Here is the KACE best practices on creating a system image:
Answered 12/19/2014 by: cserrins