KACE Product Support Question

New Lenovo X1 Carbon blue screens after hitting the kbox

08/20/2015 1707 views
Hi there, has anyone else had this issue when trying to pull an image or push an image from the new X1 Carbon Type 20BS?  I can hit the kbox and then after it starts it just blue screens. I have no idea what to do- any advice would be greatly appreciated.  Thanks!
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So when you say it blue screens is this when it is loading the KBE or after the image is deployed and the system is running windows the first time?
Answered 08/24/2015 by: TheAustinDave
Brown Belt

  • blue screen happens before I get to deploy the image- so I boot into the KBox...it starts to run and then I never even get to pull an image or push an image, it just crashes
I had problems with a couple of lenovo's where pe5 would blue screen but pe3 boot works
Answered 08/24/2015 by: SMal.tmcc
Red Belt

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