MSI Error 1603 on Adobe CS5.5 Design Premium

Hi all,

I was using Adobe Application Manager Enterprise Edition to create an installation package (64bit) of Adobe CS5.5 Design Premium and just selected the default setting.

When I tried to test the msi package on my win7 64bit machine using the following command, it does not install and got the 1603 msi error code. 

msiexec /i designpremium_cs55.msi /qn /l log.txt

Anyone a solution/thought for my problem?

Attached the last 10 lines on the log file

Kind regards,



Action start 3:17:40: InstallFinalize.
CustomAction CADeploy returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 3:18:15: InstallFinalize. Return value 3.
Action ended 3:18:19: INSTALL. Return value 3.
MSI (s) (64:30) [03:18:19:399]: Product: DesignPremium_CS55 -- Installation operation failed.

MSI (s) (64:30) [03:18:19:400]: Windows Installer installed the product. Product Name: DesignPremium_CS55. Product Version: 1.2.0000. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1603.

=== Logging stopped: 7/13/2012  3:18:19 ===


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Answers (3)

Answer Summary:
Posted by: Ifan 11 years ago
Second Degree Green Belt

Have you tried without the log switch? I know recent Adobe suites automatically log to to C:\Programfiles (x86)\Common Files\Adobe\Installeres or something like that anyway. It's inside a compressed archive. That log file might give you some better indication on what's goin on.

Also, Adobe CS installers are touchy feely when it comes to which programs are running during install. There is a list on what can't run during installation in the Application manager documentation.

Personally, i made a ~300 line wrapper script for deploying Adobe CS packages. It does a lot of things, but it's primary function is to kill conflicting processes and make sure they don't run during install time by applying a local applocker policy.

  • After checked the log on C:\Programfiles (x86)\Common Files\Adobe\Installeres, I found out what is the issue.

    thx for your information - swkwan2000 11 years ago
    • what was the issue? - madhura 10 years ago
  • How do you search the log file for the problem? see some Warnings at the very bottom of the log file. Is that where you found your problem? - Brockk7 10 years ago
Posted by: jagadeish 11 years ago
Red Belt

Have you tried installing it from C:\ drive rather than running it from desktop or long path

  • http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs5-products.html - jagadeish 11 years ago
Posted by: jagadeish 11 years ago
Red Belt

The installation from InDesign write a log file to %temp% which gives you more information..

Have you included all the folders that were created by the Application Manager?

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