07/13/2012 20715 views

Hi all,

I was using Adobe Application Manager Enterprise Edition to create an installation package (64bit) of Adobe CS5.5 Design Premium and just selected the default setting.

When I tried to test the msi package on my win7 64bit machine using the following command, it does not install and got the 1603 msi error code. 

msiexec /i designpremium_cs55.msi /qn /l log.txt

Anyone a solution/thought for my problem?

Attached the last 10 lines on the log file

Kind regards,



Action start 3:17:40: InstallFinalize.
CustomAction CADeploy returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 3:18:15: InstallFinalize. Return value 3.
Action ended 3:18:19: INSTALL. Return value 3.
MSI (s) (64:30) [03:18:19:399]: Product: DesignPremium_CS55 -- Installation operation failed.

MSI (s) (64:30) [03:18:19:400]: Windows Installer installed the product. Product Name: DesignPremium_CS55. Product Version: 1.2.0000. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1603.

=== Logging stopped: 7/13/2012  3:18:19 ===


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Community Chosen Answer


Have you tried without the log switch? I know recent Adobe suites automatically log to to C:\Programfiles (x86)\Common Files\Adobe\Installeres or something like that anyway. It's inside a compressed archive. That log file might give you some better indication on what's goin on.

Also, Adobe CS installers are touchy feely when it comes to which programs are running during install. There is a list on what can't run during installation in the Application manager documentation.

Personally, i made a ~300 line wrapper script for deploying Adobe CS packages. It does a lot of things, but it's primary function is to kill conflicting processes and make sure they don't run during install time by applying a local applocker policy.

Answered 07/13/2012 by: Ifan
Second Degree Green Belt

  • After checked the log on C:\Programfiles (x86)\Common Files\Adobe\Installeres, I found out what is the issue.

    thx for your information
    • what was the issue?
  • How do you search the log file for the problem? see some Warnings at the very bottom of the log file. Is that where you found your problem?

All Answers


Have you tried installing it from C:\ drive rather than running it from desktop or long path

Answered 07/13/2012 by: jagadeish
Red Belt

  • http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs5-products.html

The installation from InDesign write a log file to %temp% which gives you more information..

Have you included all the folders that were created by the Application Manager?

Answered 07/13/2012 by: jagadeish
Red Belt