Kace asset import by CSV issue


I'm having trouble importing assets on Kace using csv file.

When i need to do the asset import mapping, Kace detect all my columns as one column (see below screenshot)


Is there something i'm missing here or is it a bug ?

Thanks by advance.

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Answers (3)

Answer Summary:
Posted by: KevinG 3 weeks ago
Red Belt

What version of the SMA?

What were the options selected in the first steps of the import?

What did you use to create the CSV file?

I suspect an issue with the CSV file.

Posted by: MarlotM 3 weeks ago
White Belt


Version of the SMA isĀ 13.2.182

The option selected is "Upload an Asset import CSV file"

Regarding the CSV file, i have created using Excel.

Posted by: MarlotM 3 weeks ago
White Belt

Top Answer

Found my solution :

Kace do not recognise semicolon as separator in excel files, only comma.

Everything is working fin now, thank you for your help.

  • Yeah, it requires a CSV file. (Comma-separated values) - KevinG 3 weeks ago
    • And just as an extra nugget, if you are planning to import loads of records in one import, say 50 or above, you will need to save that CSV file in a UTF8 format, otherwise KACE will not be able to process it ;o) - Hobbsy 2 weeks ago

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