Intel AMT Device Info Not Updating

In the inventory section, it includes an area called Intel AMT Device. However, inventory doesn't appear to be updating this section. For example, my entire inventory, should have listed an updated driver, but it's still showing old driver revisions and control modes are not right as well. And these are not new changes. I know I could run a detection scan and then make CIR's, but just curious if I could get the built-in values to populate the correct data.


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Answers (2)

Posted by: five. 5 years ago
Second Degree Green Belt
In case anyone else runs into this issue, not really a fix, but a workaround. In my environment, acuconfig.exe (the tool that gets the AMT info) has been renamed to acuconfig-dormant.exe. I simply created a script with the following lines:
copy /Y "c:\Program Files (x86)\Quest\KACE\ACUConfig-dormant.exe" "c:\Program Files (x86)\Quest\KACE\ACUConfig.exe"
"C:\Program Files (x86)\Quest\KACE\ACUConfig.exe" /LowSecurity /output Silent SystemDiscovery /NoFile

Most of the fields then updated ok. I am still having some issues with some of the machines saying NONE for the client type. When I get a moment I'll troubleshoot some more. I can say that it is a very outdated acuconfig that they are using ( vs the current one out ( I'll update this post with whatever I find.
Posted by: Channeler 1 year ago
Red Belt

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