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11/29/2018 147 views

Migrated from on-prem exchange to O365.  Kace K1000 and K2000 emails from a default email address.  K1000 uses reporter@[system name][domain] while k2000 uses root@[system name]

When it was on-prem, we could use any from email address of any domain, but with O365 it requires the accepted domains to be used.  Where can the from email address be changed so it can work again.  If we cannot change it, we will not be able to be emailed reports and alerts because the domain is not an email domain that we can use.

Has anyone been able to get it to work?

Thanks,

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I'm afraid that is not possible, those addresses are coded with the EXIM server of the KACE appliance:

https://kace.uservoice.com/forums/82699-sma-k1000/suggestions/8189190-change-the-reporter-email-address

I have seen other appliances with O365 and GMAIL accounts using reporting just fine, maybe add some MX records.


NOW, if you go to Settings > Network Settings and Email Configuration, if there is an email(login) and a password there, the BOX will attempt to use those instead of root and reporter addresses.  (This is only true for the KACE SMA, the SDA doesn't have a way to send email reports, and daily ones will be sent via root).

 

Answered 11/30/2018 by: Channeler
Red Belt