How can I get my KACE appliance to pull Cisco networking equipment serial numbers?
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  • I got it to work... sort of. One of the switches pulled the info the other did not. Is it possible that different models/firmware versions will have different OIDs for the serial number?
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This is a two part answer and may require some additional feedback - so, please do not hesitate to ask for any clarification you need.

Part 1: 
The SNMP OID that you will most likely use is:

Look here for other potential OIDs to use: http://www.oidview.com/mibs/0/ENTITY-MIB.html
Part 2:
In your K1000
  1. Go to SNMP Inventory Configuration
  2. Choose Action | New
  3. That brings you to the SNMP Inventory Configuration Detail page
  4. This is where you add the OID (use . )
  5. Add the Category and Property information (where to map the information to appear in the Device Detail) 
You have to map to an existing K1000 field. 
I hope this helps!
Answered 08/11/2015 by: KenG
Green Belt

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Share SNMP OID and MIB Information
It’s easy to add custom SNMP OID GETs to your Dell KACE K1000 inventory, but where do you find the exact OIDs you need for a specific device? This is the place to share the OIDs and MIBs you have – and to request the ones you need.