Few servers stuck on reboot pending status after patch deployment

We have 3 servers that are currently stuck on reboot pending in the Kace Patch Schedule.

The patches have installed, rebooted and completed.
The server dashboard does not show any reboot pending status.

I have also manually rebooted multiple times but the reboot pending does not clear on Kace.

Is there any way to clear this as this will stop the next patch schedule.

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Answers (3)

Posted by: Hobbsy 1 year ago
Red Belt

Try running another Detect only

Posted by: erbizz 1 year ago
Senior White Belt

I've tried that but I still get this message - completed (Received a Patch reboot pending status. Skipping this execution.)

Posted by: barchetta 1 year ago
4th Degree Black Belt

Ive run into this for the last 6 months.  What is happening is in my environment the konea service is not starting on reboot.  Ive opened a ticket but no answers.. they even built a beta agent for me but I got tired of doing the testing for them.

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