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EliteBook 2540p

Getting BSOD with this HP EliteBook 2540p model PXE booting to 2000 box. Checked all BIOS settings, switching AHCI, IDE Sata modes etc with no luck. Doesn't appear to be a missing driver as I do not get the black screen indicating this. Please let me know if I am missing something.[:@]

Thanks.

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Answers (4)

Posted by: jkatkace 11 years ago
Purple Belt
0
First off, are you certain it's PXE booting to the K2000? Secondly, which version of the K2000 are you using, and which boot environment? And are you saying you're not even getting the boot menu, or is the problem with KBE not coming up?
Posted by: kaceuser123 11 years ago
Senior Yellow Belt
0
Yes, booting to K2000 as I get the "KBOX 2000 Systems Deployment Menu" and am able to select KPE 3.0 environment. Using version 3.1.26500.
It BSOD's shortly after selecting environment, loads bar across bottom of screen then loads another bar all the way across prompting to "Please wait..." thats when the BSOD pops up about 30 seconds after..
Posted by: cserrins 11 years ago
Red Belt
0
Usually this indicates a conflict with the mass storage driver. I highly recommend going to the download page of Kace Support and updating to 3.2, this provides you with a way to make their new boot environment, KBE. Instructions on making this environment are in Home>Guided Tour>Setup. KBE is based on WinPE3 which uses Windows 7 network drivers, so boot time is faster.
Here is a link to the KBE driver pack that we have:
http://downloads.kace.com/support/downloads/drivers/3.2/KBE_driver_pack.zip

If you have any questions or need assistance, please don't hesitate to contact support.

Corey
Posted by: kaceuser123 11 years ago
Senior Yellow Belt
0
Thanks for response. We plan to update to 3.2 in the near future. I will post an update once this is done.
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